Lea
Front Desk Coordinator
Lea started her career in dentistry in 2018, working for a non-profit dental office and joining our practice in 2021. Her educational background from Morgan State University and the University of Maryland provided her with a strong foundation for her role in healthcare administration and patient services.
As our front desk coordinator, Lea manages the essential daily operations that keep our practice running smoothly, from patient check-in and check-out to scheduling, insurance coordination, payment processing, and treatment plan discussions. What she finds most rewarding about her role is building genuine rapport with patients and creating an environment where they feel comfortable and welcomed. Lea takes particular pride in helping patients overcome dental phobias, watching their confidence improve, and ensuring they feel that our practice is truly their dental home.
Outside the office, Lea enjoys spending time with her beloved pups, Bronx and Bo, taking them on trail hikes and visits to local parks. She expresses her creativity through painting and is currently learning to play guitar. What many people don't know about Lea is her appreciation for classic movies and jazz music.
It took us a while to find a good dentist in Baltimore. I can see why Dr. Chen and Associates were so highly recommended. We love Dr. Kim, the techs are all super friendly, and front desk staff are always very helpful and pleasant!
- Kindel